Trust88 Terms & Conditions – Platform Usage Terms for Malaysia

These Terms & Conditions constitute a binding agreement between you ("User" or "Member") and Trust88 ("we", "platform", or "company") in connection with the use of the website, mobile application, and all services provided through the Trust88 platform (https://trust88.top).

By completing the registration process, accessing your account, making a deposit, or using any service offered by Trust88, you expressly agree to comply with and be bound by all terms, conditions, policies and guidelines contained in this document, including our Privacy Policy and Responsible Gaming Policy.

These terms take effect at any time you use the Trust88 platform. If you are registering on behalf of an organisation or entity, you confirm that you have the authority to bind that entity to these terms.

Use of the Trust88 platform is restricted to individuals who meet all of the following eligibility criteria. Trust88 reserves the right to request proof of eligibility at any time and to suspend or close any account that does not meet these requirements.

• You must be at least 18 years of age at the time of registration. Registration by minors is strictly prohibited and will result in account closure and the freezing of all associated funds.
• You must be an individual who is resident in or located within Malaysia while using this platform.
• You are not permitted to register or use the platform if online gambling is illegal in the jurisdiction where you are located.
• You must register using accurate and truthful personal information — full name, national identification number, active Malaysian phone number, and a valid email address.
• Each individual is only permitted to hold one (1) active account only. Multiple account registrations by the same individual are strictly prohibited.
• You are not currently on an active self-exclusion list from any gambling platform, and are not within a restriction period imposed by Trust88 previously.

Trust88 reserves the right to reject any individual's registration application without providing a reason, at our absolute discretion. Identity verification may be required at any time, including during the withdrawal process when the amount exceeds a specified threshold.

Once your Trust88 account is successfully registered, you are fully responsible for all activities that take place through that account. This includes all bets placed, financial transactions, and any other actions carried out using your login credentials.

• Password Confidentiality: You are responsible for keeping your password and login information confidential. Trust88 will never ask for your password through any channel. Do not share your login credentials with anyone, including family members.
• Update Information: You must ensure that all your account information is accurate and up to date. If any of your personal details change, please update them via the account settings page or contact the Trust88 support team.
• Inactive Account: Accounts showing no login activity for 12 consecutive months may be classified as inactive. A maintenance fee of RM 10 per month may be charged on inactive accounts with a positive balance, after written notice has been sent in advance.
• Account Closure: You may request account closure at any time by contacting the Trust88 support team. Any remaining balance will be returned to you once all conditions have been met and verification is complete.

All financial transactions on the platform Trust88 operates in Malaysian Ringgit (MYR). We support a wide range of payment methods most commonly used by Malaysian users to ensure a smooth and fast deposit process.

Deposit methods accepted by Trust88:

• Minimum Deposit: The minimum deposit amount accepted by Trust88 is RM 30 per transaction.
• Processing Time: Deposits are typically credited to your account within seconds, up to a maximum of 5 minutes. If your deposit has not been credited within 30 minutes, please contact the Trust88 support team with proof of your transaction.
• Account Name: The payment method used for deposits must be registered under the same name as your Trust88 account. Deposits from third-party accounts are not accepted and may result in account suspension.
• No Hidden Fees: Trust88 does not charge any processing fees for deposits. However, individual payment providers may impose their own fees in accordance with their respective terms of service.

Trust88 is committed to processing all legitimate withdrawals promptly and efficiently. The withdrawal process is governed by established policies and procedures to ensure transaction security and compliance with regulatory requirements.

• Minimum Withdrawal: The minimum withdrawal amount per transaction is RM 50.
• Processing Time: Standard withdrawals will be processed within 5 to 15 minutes after the application is approved for Malaysian local payment methods. VIP members enjoy faster processing.
• Identity Verification: For withdrawals exceeding a certain amount, or upon a member's first withdrawal request, Trust88 reserves the right to request identity verification documents such as a copy of your MyKad or a selfie taken with your MyKad.
• Withdrawal Methods: Withdrawals must be made via the same payment method used for the original deposit. This is a security measure to prevent money laundering and to protect all parties involved.
• Bonus Rollover Requirements: Any active bonuses in your account must meet the specified rollover requirements before you can withdraw the associated funds. Your deposit balance that is unrelated to any bonus may be withdrawn at any time.
• Withdrawal Suspension Rights: Trust88 reserves the right to suspend or reject withdrawals if there is reasonable suspicion of fraud, bonus abuse, or a breach of any terms of use.

Trust88 offers a wide variety of bonuses and promotions to add value to our members' gaming experience. All bonuses and promotions are subject to the specific terms and conditions stated on their respective promotions pages, in addition to the general conditions set out here.

• Rollover Requirements: Every bonus received comes with a rollover requirement (wagering requirement) that must be fulfilled before the bonus amount or any associated winnings can be withdrawn. Rollover conditions are clearly stated in the details of each promotion.
• Bonus Validity Period: All bonuses have a specified validity period. Bonuses that are unused or whose rollover requirements are not met within the designated period will expire automatically and be removed from the account without notice.
• One Active Bonus at a Time: Generally, only one active bonus is permitted in a Trust88 account at any one time, unless stated otherwise in the relevant promotion's terms.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly, placing opposing bets across two accounts, or any method deemed by Trust88 to be dishonest — will result in the cancellation of all related bonuses and winnings, and may lead to permanent account closure.
• Promotion Amendment Rights: Trust88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any changes will not affect bonuses that have already been claimed and are currently undergoing an active rollover.

Platform Trust88 offers a wide range of game categories including slots, live casino (baccarat, blackjack, roulette, sic bo), crash games (Aviator), poker, sports betting (EPL, Malaysia Super League, badminton), and e-sports. Each category has its own specific rules that apply during play.

• Betting Limits: Every game and table has clearly displayed minimum and maximum betting limits before you join. These limits are subject to change depending on the game category and prevailing conditions.
• Final Decision: All completed game results are final and non-disputable, unless there is clear evidence of a technical failure acknowledged by Trust88.
• Technical Failure: In the event of a technical disruption or internet connectivity failure during a game session, Trust88 will make every effort to ensure fairness. However, Trust88 is not liable for losses resulting from connectivity issues on the player's end.
• RNG Results: All games using a Random Number Generator (RNG) on Trust88 have been independently audited to ensure genuine randomness and fairness. The RTP value for each game can be found in the respective game information.
• Sports Betting: Sports events available include EPL football, Malaysia Super League, badminton, Formula 1, and more. Displayed odds are in a clear format and are subject to change up until the start of the event.

To maintain a safe, fair, and enjoyable environment for all users, Trust88 strictly prohibits the following activities. Violation of any of these prohibitions may result in immediate action, including temporary suspension or permanent account closure, as well as cancellation of all balances and winnings.

• Registering more than one account under your own name or someone else's for the purpose of obtaining bonuses or an unfair advantage.
• Using software, bots, or automated scripts to influence or manipulate game outcomes, the betting process, or any function of the Trust88 platform.
• Attempts to hack, penetrate, or otherwise compromise the security of the platform, its servers, or other users' data.
• Money laundering or using the Trust88 platform for any illegal, fraudulent, or unlawful activity that violates applicable Malaysian law.
• Sharing or selling access to your Trust88 account to any third party, whether for payment or otherwise.
• Actions that disrupt, threaten, or harass other users or Trust88 staff, including during live game sessions or on the live dealer platform.
• Intentionally exploiting any technical errors, software bugs, or incorrectly displayed odds to gain an unfair advantage. Winnings obtained through such means will be voided.

Trust88 takes its social responsibility seriously. We believe that gambling should remain an enjoyable form of entertainment and should never become a source of financial or emotional distress for our players. To that end, we provide a range of tools and resources to help players manage their gaming activity.

Self-control tools available free of charge to all Trust88 members include:

• Daily/Weekly/Monthly Deposit Limits: Set the maximum amount you can deposit within a given time period.
• Session Loss Limit: Your account will be automatically suspended once cumulative losses reach the limit you have set.
• Play Time Limit: Receive automatic alerts and limits when your daily play time exceeds a set threshold.
• Temporary Break (Cool-Off): Flag your account for a playing break of 24 hours, 48 hours, 7 days, or 30 days directly from your account settings.
• Long-Term Self-Exclusion: For players who feel they need an extended break or wish to stop playing altogether, self-exclusion options of 6 months, 1 year, or permanently are available.

If you or someone you know is experiencing gambling-related issues, please contact the Trust88 support team or seek assistance from a relevant organisation in Malaysia. We encourage all members to play responsibly by setting reasonable limits and never wagering beyond their financial means.

Protecting your privacy and personal data is our top priority Trust88. The collection, use, and storage of your personal data is governed entirely by our comprehensive Privacy Policy, which can be read in full on the Privacy Policy us.

In summary, the following are the key principles we uphold:

• Your personal data is collected solely for legitimate purposes related to the operation of the Trust88 platform, including identity verification, transaction processing, and compliance with legal requirements.
• Your information is protected by 256-bit SSL encryption and will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
• Trust88 may be required to disclose certain information to Malaysian authorities when mandated by law or a valid court order.
• You have the right to access, correct, or request the deletion of your personal data by contacting the Trust88 support team or via email at support@trust88.top.

Platform Trust88 is provided on an "as is" and "as available" basis. We strive to ensure the platform operates smoothly and without interruption at all times, but we cannot guarantee the absence of technical issues, maintenance, or circumstances beyond our control.

• Trust88 is not liable for any financial loss or indirect damages arising from the use of, or inability to use, the platform, unless such loss is directly caused by Trust88's gross negligence.
• We are not responsible for any issues arising from device failure, internet connectivity problems, or third-party software on the user's end.
• Every betting decision made by a player is entirely at their own responsibility and risk. Trust88 does not provide any guarantees or advice regarding the odds of winning in any game.
• Trust88's total liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days prior to the relevant claim arising.

Trust88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time based on operational needs, legal requirements, or to enhance user protection. Significant amendments will be communicated to users via in-platform notifications or email.

• Amendment Notice: The "Updated" date at the top of this document will be revised whenever amendments are made. Continued use of the platform after the amendment date constitutes acceptance of the revised terms.
• Termination by Trust88: We reserve the right to suspend or terminate any user's account with or without prior notice in the event of a terms violation, suspicious activity, or for legal reasons.
• Termination by User: You may close your account at any time by contacting Trust88 support. Any eligible balance will be returned to you upon completion of the verification process.
• Applicable Law: These Terms & Conditions are governed by and construed in accordance with applicable law. Any disputes arising in connection with the Trust88 platform shall be resolved through negotiation in the first instance, followed by arbitration or appropriate legal proceedings if necessary.
• Severability: Should any provision of these Terms & Conditions be found invalid or unenforceable, that provision will be severed without affecting the validity of the remaining provisions, which shall continue in full force and effect.

If you have any questions regarding these Terms & Conditions, please contact the Trust88 support team via 24/7 Live Chat or email us at support@trust88.top. We are committed to responding to your enquiries within 2–4 hours on business days.